Privacy Policy

1. Who we are

North Elevate ("we", "us", "our") provides instant lead follow-up and qualification services for contractors and installation companies. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a form, or communicate with us by SMS.

2. Information we collect

We may collect the following:

• Contact details you submit through our forms, such as your name, email address, phone number, and company name.
• Messages you send us, including SMS messages and their content.
• Basic technical data such as browser type and pages visited, used only to operate and improve the website.

3. How we use your information

We use the information we collect to:

• Respond to demo requests and customer inquiries.
• Send SMS notifications and customer care messages you have consented to receive.
• Provide, maintain, and improve our services.
• Comply with legal obligations.

4. SMS consent and your phone number

Phone numbers collected for SMS consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. We use your phone number solely to deliver the SMS notifications and customer care messages you agreed to receive from North Elevate.

5. Opting out of SMS messages

You can cancel SMS messages at any time. Simply reply STOP to any message you receive from us and you will be unsubscribed immediately. For assistance, reply HELP or contact us using the details below. Message and data rates may apply, and message frequency varies.

6. Data sharing

We do not sell, rent, or trade your personal information. We share data only with service providers who help us operate our business (such as messaging and hosting providers) and only as necessary to deliver our services, or when required by law.

7. Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law, and we apply reasonable technical and organizational measures to protect it.

8. Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. Contact us at the email below and we will respond promptly.

9. Contact us

Questions about this policy or your data? Contact us at hello@northelevate.co.